Answers before the first order.

Both. Restaurants, ghost kitchens, and catering operations can order case quantities directly. Distributors and wholesalers can apply for volume pricing, pallet programs, and private label. We will recommend the right setup based on your location and monthly volume.

Every product page lists its case pack and MOQ. Stock items typically start at one pallet or a small case minimum; custom print and private label carry higher volume minimums. If you are testing a product, ask about a sample or a lower-volume trial.

Within one business day, Monday through Friday. Include the product, quantity, delivery ZIP code, and any spec requirements for the fastest response.

Yes. We coordinate samples for qualified restaurant and distributor buyers. Stock samples are usually free; freight may be charged and credited against a first order. Custom samples follow a development quote.

Send a photo, spec sheet, or physical sample. We will confirm dimensions, material, barrier, and case pack, then quote the closest match or a custom run.

Yes: custom print on cups, bags, boxes, napkins, and cutlery bands, plus private-label packaging. Minimums vary by item and are listed on each product page.

Spec sheets and FDA food-contact documentation for applicable SKUs. Lot-level test reports are available on request. Tell us at quote stage if your distributor or QA team needs a specific document set.

Many items are fiber-based, plant-based, recyclable, or plastic-free, but end-of-life options depend on your local waste stream. Product pages state material and end-of-life notes; we will not claim a certification a SKU does not carry.

Yes, at the minimums shown on the product page. Share the target spec, annual volume, and artwork, and we will confirm tooling, lead time, and sample cost.

Parcel, LTL, full truckload, or ocean container depending on volume and destination. We quote freight to your U.S. delivery ZIP code and confirm the mode with you before release.

The contiguous United States. Alaska, Hawaii, and Puerto Rico can be quoted case by case. For distributor programs, we can ship to multiple locations.

New accounts are prepaid or pay by card or wire. Established restaurant groups and distributors may apply for net 30 terms after a credit review. Terms are confirmed in writing on the quote.

Yes, for repeat programs. Share your monthly usage and delivery windows, and we will set a replenishment schedule with release dates.