Policy
Terms of Sale
Last updated: October 22, 2026
These terms apply to quotes, orders, and sales unless a signed agreement or order confirmation states otherwise.
Quotes and orders
Quotes are valid for 30 days unless stated otherwise and are subject to product availability and freight confirmation. An order is accepted when we issue a written order confirmation.
We may correct pricing, specification, or availability errors before accepting an order. Custom and private-label orders may require a deposit and artwork approval before production.
Pricing and payment
Prices are in U.S. dollars and exclude freight, taxes, and duties unless the quote states otherwise. Payment terms are stated on the quote or order confirmation. Overdue amounts may be subject to the maximum lawful late charge.
Shipping, title, and risk
Shipping terms are stated on the quote or order confirmation. Where delivery is arranged by us, risk passes as stated in those terms. The customer is responsible for providing accurate delivery information and receiving conditions.
Returns and claims
Returns and claims are governed by our Returns & Claims policy. Custom and private-label products are non-returnable except for defects or errors caused by us.
Warranty and limitation
We warrant that products conform to the specifications provided at the time of sale. To the extent permitted by law, all other warranties are disclaimed, and our aggregate liability is limited to the amount paid for the affected product. We are not liable for indirect, incidental, or consequential damages.
Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, unless a signed agreement provides otherwise. The parties will attempt to resolve disputes in good faith before pursuing formal action.
Contact
Questions about these terms can be sent to sales@northlinefoodservice.com.
Need a document for your records?
Email us for a PDF copy, a signed agreement, or a W-9. We will send it the same business day.
Contact us